We know this is a very difficult time for everyone, and want to reassure you that we are here, ready and willing to look after your pets if they are unwell or in an emergency.

But we understand, treating patients increases the risk of spreading Coronavirus to our staff, families, clients and the general public and are taking all the precautions we can, and ask that you help us too by taking these precautions. These are unusual circumstances so please don’t be offended, but we need to do everything we can to protect each other.

Ø  Please phone for advice as usual

Ø  When pets need to come into the surgery an appointment will be made. You may need to wait longer than usual for this so that we can practice social distancing, and take all the necessary precautions to protect everyone

Ø  If you have, or have been in contact with anyone with signs of Covid 19, or you are at a high risk of infection yourself, please advise us so we can keep our team safe. We can still communicate with you by phone

Ø  When in the surgery, please use the hand sanitiser and generally practice social distancing

Ø  Please pay by card where possible to avoid handling cash

If your pet sadly needs to be put to sleep, we have procedures in place to enable us to still do this with kindness and dignity, and you will of course be able to be with them