What do I do if my pet is injured?

  1. Keep calm.
  2. Contact us as soon as possible, to obtain first aid advice and so we can be prepared for your arrival
  3. Keep your pet warm (unless you suspect heatstroke), as quiet as possible, and keep movement to a minimum to prevent further injury
  4.  Transport your pet to us as soon as possible but drive carefully and observe speed limits.
  5. Be careful when moving pets who are in pain as they may try to bite or scratch. You may need to wrap a towel round a small pet or muzzle a dog to prevent injuries to yourself.
  6.  If the pet is small enough, try to transport them in a suitable container such as a cat basket, strong cardboard box.
  7. If you have a large dog use a blanket or thick towel on which they can be rolled and then lifted by one or more people assisting. Improvised stretchers using boards, doors etc. should be used with care – the recumbent patient can sometimes ‘come to’ and jump off and sustain further injuries.


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Links to ambulances and taxis who will usually transport pets